When customers want to get in touch with Monster Cleaning Kensington, they can do so in a number of ways. We think that convenience and efficiency both apply to the way a business communicates with its clients and vice versa therefore we keep all the channels open so to say. In our experience staying in touch with customers is one of the most essential aspects of running a business effectively. Contacting us is quick, easy and efficient. When you want to raise us on the phone there are no automated menus or endless button pushing – you get through to a real person who is able to resolve your query and provide you with the information you need right away.
If you wish to talk to us directly, please calland one of our assistants will take it from there. Lines are open seven days a week from 9:00-AM to 7:30-PM, including on bank holidays.
In case you prefer to jot us a line, please write to us using our contact form, our inboxes are monitored at all times so your message will be responded to very shortly, usually a matter of 10-15 minutes.
Alternatively customers can catch up with us online through our easy to navigate booking/query form or our help chat app which pops up automatically on our website.
We are also very serious about the way we conduct ourselves online so when you drop us an email or use our help chat app you receive fast, adequate information and details regarding our services and the way we do things. We work with attentive and punctual customer assistants who are always ready to take your call and help you out in friendly, relaxed manner. Our people have access to all relevant information customers may need so there is no need to wait around for call backs or email responses for hours on end.